Heart Necklace • 14k Gold Sapphire & Diamond Necklace • Bridal Something Blue Jewelry

Frequently Asked Questions

Returns

We want you to shop with confidence and love your piece.

If you need to make a return, please notify us within 3 business days of delivery

Returns must be shipped back within 7 calendar days and in the same condition with all original packaging.

Buyer is responsible for return shipping, insurance, and tracking; uninsured items lost or damaged in transit cannot be refunded.

Layaway, sale, and discounted items are final sale.

Refunds are issued once the item is received in original condition, minus original shipping.

Layaway

We are pleased to offer interest-free layaway on pieces priced at $500 and above.

A 20% non-refundable deposit reserves your selected piece, with the remaining balance payable over up to 120 days.

As each jewel is one-of-a-kind and removed from active sale during layaway, timely payments are appreciated. If a payment is missed without prior communication, the layaway may be canceled and the deposit retained. If we do not receive communication within 7 days of a scheduled payment, the layaway will be considered canceled.

All layaway purchases are final sale and not eligible for return or exchange.

By initiating a layaway, buyers acknowledge and agree to these terms.

Sizing details

Unfortunately we are unable to offer in-house sizing at this time.

Because each ring is unique in its age and construction, the ability to size varies by design and stone setting. Many pieces can be adjusted within two sizes, though this is only a general guideline.

We recommend having any sizing done by a trusted local jeweler, ideally one who uses a laser welder, as antique gold and historical settings often require specialized care.

If you’d like us to help coordinate third-party sizing for an additional fee, please reach out before purchasing.

Please note that all sizing performed by any jeweler or third party is at the buyer’s discretion and is non-refundable.

Appraisals and Descriptions

We are not GIA-certified gemologists, but we bring more than 25 years of combined experience in antique and fine jewelry, supported by ongoing study in gemstones, materials, and design. Every piece is examined carefully and described with accuracy and transparency.

When an item has been reviewed by our local GIA Graduate Gemologist, that assessment will be clearly noted in the listing.

Our goal is to provide information you can trust and to help you shop with confidence.

Packaging and Shipping Part 1

Domestic shipping within the U.S. is complimentary and includes full insurance.

Orders over $500.00 automatically upgrade to USPS Priority Mail, insured at no additional cost.

International orders over $500.00 USD are shipped via UPS Expedited International with full insurance for added security.

Please note that any customs duties, taxes, or import fees are the responsibility of the buyer. These charges are collected by your local postal or customs authority and are not refundable by our shop.

Packaging and Shipping Part 2

Every piece arrives in a Gallivant Collective gift box, finished with ribbon and ready for presentation. Packaging may vary slightly by item, but the final photo in each listing reflects how your piece will be received.

Orders are shipped in a discreet bubble mailer or secure box, depending on the size and protection needed. All shipments are fully insured, and we’re always here to assist if any transit delays or issues occur.

In accordance with Etsy policy, once a package is marked as delivered, responsibility transfers to the buyer.